Industry
Healthcare and clinics
The hours a clinic loses are at the desk and in the handoffs, not in the consulting room.
Where we stand
Clinical AI is a regulated, high-stakes field and a practice of 85 people is not where it should be pioneered. What a clinic group can safely change is everything surrounding the clinical decision: intake, records, scheduling, report delivery, the chasing. In the labs and clinics we have worked with, the analysis was rarely the bottleneck — in one diagnostics engagement it was forty minutes of a seventy-two-hour cycle. We will automate the handoffs and leave the clinical judgement alone, and every generated line that touches a patient record stays a draft until a clinician accepts it.
Three problems we see repeatedly
Not an exhaustive list of what can go wrong — the three we see over and over, with what they cost and the shape of the fix.
Intake is a clipboard, re-keyed into the practice system by whoever is on the desk — usually twice.
What it costs: Most of a reception morning spent typing, with errors concentrated in exactly the fields that matter: allergies, medication, insurance.
The fix: Move intake to the channel the patient already books from, validate the high-risk fields the day before, and summarise for the clinician with citations.
Results and reports wait on someone noticing them, across a shared drive, an instrument export and an email drafts folder.
What it costs: Turnaround measured in days when the work itself takes under an hour, plus a person most of the afternoon answering chasing calls.
The fix: A priority queue with one manual gate at verification, automated delivery on signature, and a scoped status page that ends the chasing.
Recalls and follow-ups depend on someone running a report and remembering to act on it.
What it costs: Patients who should return do not, and the gap is invisible because nobody is measuring the ones who never came back.
The fix: Make the recall a scheduled job against the record rather than a habit, with the exception list as the thing a human looks at.
Not yet published
We publish a vertical once two client stories stand behind it. This one has fewer, so it is listed honestly rather than dressed up.
We work in healthcare & clinics but we will not claim depth here yet. An empty vertical advertising itself as a speciality is worse than an absent one, so this hub stays out of the main navigation until the proof exists.
What we have done so far:
The waiting room emptied before the doctor arrived
Four clinics moved patient intake to the phone in the waiting room and got eleven hours a week back at reception.
11 hrs/week target reception time returned across four clinics
60 staffReports that stopped needing a chase
A diagnostics lab cut report turnaround from three days to four hours by fixing the handoffs, not the analysis.
4 hours target report turnaround, against a three-day baseline
You can still scope work with us. You will be told exactly which parts have precedent behind them and which would be a first.
Scope healthcare & clinics work
Tell us what is slow and what it is costing. You get the arc it belongs to, a published price band, and the closest story we have — or a straight answer that we do not have one.
Scope clinic work with us